Blog

Medication Administration Records (MARs) are a foundational part of care delivery in long-term care settings. They serve as the official record of every medication administered, including what was given, when, and by whom. They play a critical role in ensuring accuracy, compliance, and continuity of care. Yet, despite their importance, many organizations still rely on […]

Growth is a clear indicator that your organization is making an impact, but it also brings new layers of complexity. As you expand to serve more individuals with IDD across additional homes, programs, and locations, the operational demands increase just as quickly. More residents, more staff, and more moving parts inevitably introduce greater variability, making

For providers supporting individuals with intellectual and developmental disabilities (IDD), medication management is one of the most time-consuming and complex operational responsibilities. Teams are often buried in administrative tasks like managing MAR documentation, tracking refills, coordinating with multiple prescribers and pharmacies, and ensuring ongoing compliance. Much of this work is still handled through manual processes,

By Erin Sullivan, Vice President of Marketing  For many Intellectual and Developmental Disabilities (IDD) providers, pharmacy partnerships start simple—but quickly become complex as organizations scale.  What works for a single location often breaks down across multiple sites, higher-acuity populations, and stricter compliance requirements.  At scale, providers don’t just need a pharmacy—they need an IDD-focused pharmacy partner built for their

By Ruben Soto, Chief Information Officer  In intellectual and developmental disability (IDD) services, medication management is not just an operational task. It is foundational to safety, compliance, and quality of life.  As organizations grow across homes, regions, and states, expectations are rising. Providers are increasingly asked to demonstrate accuracy, consistency, and visibility across their medication processes. Technology is no

By Mark Lashley, Chief Executive Officer  As the IDD landscape evolves, expectations around quality, documentation, and accountability are rising — especially for providers supporting individuals across dozens or hundreds of residential homes.  For years, the focus has been on doing the right thing for each individual. That commitment remains unchanged. What is changing is the need to demonstrate quality consistently and visibly across

By Sarah Howden, VP of Human Resources At Tarrytown Expocare Pharmacy, leadership is not defined by title alone—it’s a mindset, a commitment to growth, and a responsibility to serve others well. That belief is at the heart of our Leadership Development Program, and we’re proud to celebrate the 2025 graduates who completed the program this year.  Building Leaders from Within 

For Agencies supporting individuals with intellectual and developmental disabilities (IDD), best practices in pharmacy efficiency can be among the most valuable resources in addressing staffing challenges. Managing complex medication regimens, coordinating refills and addressing prior authorizations can create a significant administrative burden, detracting staff (Nursing, DSP’s and / or others) from doing what they do

Individuals with intellectual and developmental disabilities (IDD) often have unique healthcare needs that require specialized, coordinated support. Long-term care pharmacies play a crucial role in addressing these needs by partnering with group homes and agencies that serve IDD communities. By working closely with nurses and direct support professionals, we help streamline processes, improve medication accuracy,