Kristi Torres

A specialty pharmacy is a type of pharmacy that supports patients managing complex, chronic, or high-risk health conditions. Unlike traditional retail pharmacies, specialty pharmacies provide more than medication dispensing. They help coordinate treatment, monitor therapies, support adherence, and guide patients and caregivers through complicated medication regimens. These services are often essential for individuals living with

For providers supporting individuals with intellectual and developmental disabilities (IDD), medication management is one of the most time-consuming and complex operational responsibilities. Teams are often buried in administrative tasks like managing MAR documentation, tracking refills, coordinating with multiple prescribers and pharmacies, and ensuring ongoing compliance. Much of this work is still handled through manual processes,