Every solid oral dose, routine medication is filled and sent out on a calendar month schedule. Shipments of individual medications are typically received 4-6 business days before the start of the following month, in a detailed and highly organized fashion to streamline the check-in process. Our efficient shipping process allows the nursing team to effectively receive medications, check them against the MAR, and distribute them to the homes in a shorter period of time.
Routine non-solid oral doses, like liquids and powders, are omitted from the main cycle fill. These medications, along with pre-packaged medications like birth control and oral-disintegrating medications, are cycle filled based on the prescription’s day supply and filled routinely prior to the supply being depleted.
All of our cycle fill shipping schedules are generated by our pharmacy operating system, which makes it a very efficient process. With the help of our software, we can anticipate when prescriptions are due and identify which medications are needed at any given time. This prevents nurses from chasing down orders, submitting emergency refills, and helps to provide a consistent regimen for both the nurse and the individual.
Cycle filled medications provide numerous benefits, however, not every medication can be placed on cycle. To prevent waste and overstock issues, PRN and topical medications (creams, ointments, shampoos, etc) are not cycle filled. Instead, these items are refilled on demand, and flagged with a message alerting the direct care staff to request the next fill at least three business days prior to the item running out. This lead time prevents any lapse in therapy and ensures each individual has the medications they need.
Tarrytown Expocare ships thousands of prescriptions per week using FedEx. We ship all over the country and the accuracy and consistency of their deliveries are excellent. We rarely encounter problems with deliveries. If there is ever an issue on timeliness, Tarrytown Expocare will work with you to resolve the issue, and if needed utilize your local pharmacy to call in emergency supplies. We work with your local pharmacy on your behalf to make sure the pick up is simple and quick.
Tarrytown Expocare takes the lead with your physicians to make sure that each individual has a sufficient amount of refills on their profile to avoid any lapses in therapy. The process of reaching out to doctors starts as early as 60 days before the current prescription actually runs out. Our proactive approach prevents potential delays caused by prescriber changes and appointment request made by the prescriber. When there is a request for an appointment before refills are authorized, we relay that information to the nursing team so a visit can be made prior to the next fill.
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Furthermore, by reviewing medication profiles, we can make recommendations to consolidate or eliminate prescriptions. We work closely with individual’s doctors to ensure their medication regimen is of optimal benefit, void of duplications or unnecessary therapies. We pride ourselves in our commitment to the individual. Keeping open lines of communication with the caregiver and the physician allows for continuity of care and, most importantly, maximum efficiency for better caregiving practices.