What We Do

Since its inception in 2007, Tarrytown Expocare Pharmacy has operated using innovative processes to better manage individual profiles, streamline prescription packaging, optimize billing situations, and help care providers remain compliant with state regulations. It all starts with the onboarding process, where we educate our administrators, nurses, and direct staff on how our system works, and then continues with the number of resources we provide to the nursing team in the field. We introduce RNs to FrameworkLink, an online resource tool used to help oversee individual records and coordinate prescription orders. We also utilize Docutrack as our digital document management system, a program allowing for on demand access to documentation – which is now accessible to nurses online, at any time.

Our Process

Cycle Fill – Solid Oral Dosage Forms

Every solid oral dose, routine medication is filled and sent out on a calendar month schedule. Shipments of individual medications are typically received 4-6 business days before the start of the following month, in a detailed and highly organized fashion to streamline the check-in process. Our efficient shipping process allows the nursing team to effectively receive medications, check them against the MAR’s, and distribute them to the homes in a shorter period of time.

Cycle Fill – Non-Solid Oral Dosage Forms and Day Supply Limit Drugs

Routine non-solid oral doses, like liquids and powders, are omitted from the main cycle fill. These medications, along with pre-packaged medications like birth control and oral-disintegrating medications, are cycle filled based on the prescriptions day supply and filled routinely prior to the supply being depleted.

All of our cycle fill shipping schedules are generated by our pharmacy operating system, which makes it a very efficient process. With the help of our software, we can anticipate when prescriptions are due and identify which medications are needed at any given time. This prevents nurses from chasing down orders, submitting emergency refills, and helps to provide a consistent regimen for both the nurse and the individual.

Non-Cycle Fill Medications

Cycle filled medications provide numerous benefits, however, not every medication can be placed on cycle. To prevent waste and overstock issues, PRN and Topical medications (creams, ointments, shampoos, etc) are not cycle filled. Instead, these items are refilled on demand, and flagged with a message alerting your house staff to request the next fill at least three business days prior to the item running out. This lead time prevents any lapse in therapy and ensures your client has the medications they need.

Shipping

Tarrytown Expocare ships thousands of prescriptions per week using FedEx. We ship all over the country and the accuracy and consistency of their deliveries are excellent. We rarely encounter problems with deliveries. If there is ever an issue on timeliness, Tarrytown Expocare will work with you to resolve the issue, and if needed utilize your local pharmacy to call in emergency supplies. We work with your local pharmacy on your behalf to make sure the pick up is simple and quick for your house staff.

Refills and Physician Orders

Tarrytown Expocare takes the lead with your physicians to make sure that each individual has a sufficient amount of refills on their profile to avoid any lapses in therapy.  The process of reaching out to doctors starts as early as 60 days before the current prescription actually runs out.  Our proactive approach prevents potential delays caused by prescriber changes and appointment request made by the prescriber.  When there is a request for an appointment before refills are authorized, we relay that information to the nursing department so a visit can be made prior to the next fill.

Who We Serve

Home & Community-Based Services
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Tarrytown Expocare Pharmacy is experienced in working with Home and Community-based Services (HCS) program providers. The HCS program provides individualized services and supports to persons with intellectual disabilities who are living with their family, in their own home, or in other community settings, such as small group homes.  Our team is familiar with the type of care required in these various settings and can assist families, caregivers, and nurses in order to maximize individual outcomes.

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Intermediate Care Facilities
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For intermediate care facilities (ICFs) who provide residential and habilitation services to individuals with IDD or related conditions, Tarrytown Expocare Pharmacy, is a solution for medication management. Our full-service pharmacy and unique skills can help maximize individual and consumer benefits. It also ensures direct care staff is allowed adequate time for their primary focus, the well-being of their individuals.  Services such as consultants are regularly used for this setting and Tarrytown Expocare has relationships all over the country.  If you are currently using a consultant and you want to continue to use them, Tarrytown Expocare is happy to coordinate and continue their service.

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Host Home / Texas Home Living
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For individuals with IDD living on their own or in a family member’s home, Tarrytown Expocare  Pharmacy works with caretakers to ensure patients receive medication in a timely manner, regardless of location. Our team will assess individual patient profiles to prioritize prescriptions and minimize personal expense. Tarrytown can provide customized prescription packaging to make scheduled medication therapies easier to administer.

Furthermore, by reviewing patient medication profiles, we can make recommendations to consolidate or eliminate prescriptions. We work closely with individual’s doctors to ensure their medication regimen is of optimal benefit, void of duplications or unnecessary therapies. We pride ourselves in our commitment to the individual. Keeping open lines of communication with the caregiver and the physician allows for continuity of care and, most importantly, maximum efficiency for better caregiving practices.

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24/7 Pharmacy Line:

512-617-7312

Toll Free:

855-887-9397