For nursing teams supporting individuals with intellectual and developmental disabilities (IDD), time is one of the most limited resources. Between managing compliance, supporting staff across multiple homes, and ensuring safe medication administration, even small inefficiencies can quickly add up.
For Kristen Irwin and the nursing team at RHA Health Services, pharmacy-related tasks had become a daily bottleneck. Inconsistent medication packaging, manual sorting, and time-consuming refill processes meant nurses were spending hours each day managing medications rather than supporting the individuals in their care.
After partnering with Tarrytown Expocare Pharmacy, the team saw an immediate shift. Standardized medication packaging, color-coded organization, and digital refill management through the Expocare Portal dramatically reduced manual work and simplified medication workflows.
“The portal has been life-changing,” Kristen shared. “It literally gave me hours of my day back.”
By eliminating unnecessary steps and designing pharmacy services specifically for IDD providers, Tarrytown helped the organization reduce errors, increase staff confidence, and return valuable time back to care.
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Learn how RHA Health Services transformed medication management and reclaimed hours each day for their nursing team.